NYC Department of Transportation
- Client
- NYC Department of Transportation
- Role
- Marketing Communications Manager
Led marketing communications and campaign delivery for NYC DOT's Off-Hour Deliveries program, coordinating agency execution, creative approvals, media placements, audience communications, reporting, and performance optimization. Managed a $350K monthly media budget across radio, billboard, transit, and digital channels, aligning each channel around a single business-adoption objective. The integrated campaign generated 230+ business enrollments, approximately 4.6× the program's previous annual baseline of 40–50 enrollments. Also built SQL-powered Power BI dashboards to support campaign decision-making and delivered segmented weekly communications to more than 145 internal stakeholders.
- Integrated Campaign Strategy
- Marketing Program Management
- Agency Coordination
- Media Planning
- Stakeholder Communications
- Analytics & Reporting
- Audience Segmentation
- $350K Monthly Media Budget Managed
- 230+ Business Enrollments Generated
- ~4.6× Historical Annual Enrollment Baseline
- 145+ Stakeholders Reached Through Segmented Communications





